Windows users: If you are on a Windows computer, see Troubleshoot Adobe Reader installation | Windows.
- Updates to the Mac OS X operating system can improve its performance and compatibility with Adobe applications. Choose Software Update from the Apple menu, or visit the Apple downloads page. For assistance installing updates, contact Apple technical support.
- It actually happens because of Adobe's frequently updating security policy. You might well use similar online tools like this edit-pdf.pdffiller.com yet it has no guarantee webroot won't block the files when you will try to save them.
Make sure that your system meets the minimum system requirements for Reader.
Manage your Adobe Account profile, password, security options, product and service subscriptions, privacy settings, and communication preferences.
If one of the following errors occurs when you try to connect to or download from the Adobe website, work through the tasks below.
- Nothing happens.
- A file stops downloading prematurely.
- Any of the following errors occur:
'The server returned extended information.'
'Connection failure has interrupted the download. Check your Internet settings and click Retry.'
'Cannot connect to server, server cannot be found.'
Try to download Adobe Reader again by clicking the Download button.
2. Make sure that your Internet connection is stable.
An unstable Internet connection can prevent you from downloading from other websites. Try downloading a file from another website, such as www.microsoft.com, www.apple.com, or www.mozilla.com. If the problem persists, contact your network administrator, help desk resource, or Internet service provider (ISP). See Resolve an unstable Internet connection to the Adobe website or FTP site for details.
After you establish a stable Internet connection, try to download the file again. If the original attempt to download the file was interrupted, restart the download process within the web browser you were using.
3. Download when there is less activity on the Internet.
A high volume of activity can interfere with an Internet connection. For best results, try to download files when there is less activity (for example, late in the evening, early in the morning, or on weekends).
Try downloading the Adobe Reader installer directly.
5. Make sure that JavaScript is enabled in your browser.
The JavaScript option is a preference setting in your browser. Follow the instructions below for your browser.
Open the Safari preferences (choose Safari > Preferences).
- Make sure that Enable JavaScript is selected in the Safari Security Preferences tab.
Go to the Reader download page, and try downloading Reader again.
For step-by-step instructions, see Install Adobe Acrobat Reader DC | Mac OS.
JavaScript is enabled by default in Firefox and requires no additional installation. For more information, see the Mozilla Support page JavaScript settings and preferences for interactive web pages.
Open the Chrome preferences (choose Chrome > Preferences).
Click Show advanced settings at the bottom of the page.
Make sure that Allow all sites to run JavaScript is selected, and then click OK.
Go to the Reader download page, and try downloading Reader again.
For step-by-step instructions, see Install Adobe Acrobat Reader DC | Mac OS.
In case you are prompted to enter
If you do not remember your password, refer the Apple document: https://support.apple.com/en-in/HT202860.
Visit the forums. See if other users are experiencing similar download and installation problems by visiting the Reader user-to-user forum. Try posting your problem on the forums for interactive troubleshooting. When posting on forums, include your operating system and your product's version number.
More like this
Got a message that says you have to update Flash Player on Mac? Don’t promptly click the update button. If you are not careful, you can accidentally install adware or malware instead of Flash Player. And that’s not what you need, right?
In this article we’ll show you the best way to check for Flash updates and also give you a comprehensive guide to update Adobe Flash Player for Mac safely. Plus, we’ll tell you how to uninstall it from your computer completely.
What is Flash Player?
For years, Adobe Flash Player has been one of the most popular plug-ins used by web browsers to reproduce videos, web ads, and interactive animations. But now its position is rocked by some security concerns and safer alternative solutions.
Google Chrome and Firefox contain the built-in version of Flash running in the sandboxed mode. This method is safer than running Flash as a plugin. What about Safari, it disables Flash Player by default starting from macOS Sierra. The point is that Apple wants you running on HTML5 — the newer and safer way of browsing the web. It supports the same multimedia elements as Flash but without any security issues.
However, the reality is that you still may need the Adobe Flash Player on your Mac. Many websites will not work if you uninstall it completely. Live streams like BT Sport can only be delivered in Flash, so if you are the BT Sport customer, you’ll want to keep the Flash Player. In addition, a great number of gaming and education sites use Flash and until they implement the HTML5 standards, you’ll need the Flash Player.
Why watch out for Flash updates on Mac?
Where's My Adobe Download
Adobe is always trying to push its technology further and release the Flash updates to enhance the user experience and security. However, attackers still find the ways to trick you into downloading adware and malware through the popups. That’s why you should know how to protect your Mac against the malicious attacks when you’re trying to update your Adobe Flash for Mac.
Fortunately, it’s easy to make sure that you are installing the real Flash for Mac and are not exposed to the vulnerable software. All you have to do is to be careful and don’t trust the automatic updates.
How to update Flash Player on Mac (if it’s already installed)
Instead of downloading anything from a popup, follow simple steps to check whether you really need to update Adobe Flash on Mac.
Go to the Apple menu and click System Preferences.
In the bottom left corner, choose Flash Player.
Choose the Updates tab.
Click the Check Now button.
If an update is available, click Yes to update. If no updates are available, you have the latest version of a Flash Player for Mac installed.
Easy enough, right? Make sure to invest some time and check if you do need to update Flash. Otherwise, downloading a false software package may harm your computer.
How to install Flash on your Mac safely
If Flash is not installed, which is by default on all new Macs, here’s a step-by-step guide to install it safely.
Adobe Won't Download On My Mac
Visit the Adobe Flash Player page.
Click the Download now button.
The installer will download to your computer. If you’re using Safari, the file will go to your Downloads folder. If you’re using another browser, it may ask where to save the file.
Open your Downloads folder and find the .dmg installer file.
Double-click the Install Adobe Flash Player file.
You will be asked if you really want to install Adobe Flash Player. Read the message carefully to make sure that it’s the file you just downloaded. Click Open to proceed.
Agree to terms and conditions by clicking a checkbox.
Click the Install button.
In the window that appears, type your username and password.
Click the Install Helper button.
Click Allow Adobe to install updates (recommended).
Click Done.
That’s it. It’s also recommended to relaunch your web browser after installing Flash.
How to uninstall Flash completely
If you’re concerned about the security flaws associated with your Adobe Flash Player, we’ll show you how to uninstall it from your Mac.
Update Adobe On Mac
Usually, uninstalling Flash can cause a bit of headache. But with CleanMyMac X, you can remove Adobe Flash Player in a few clicks. Just follow these simple steps:
Download CleanMyMac X and launch it.
Go to the Extensions in the sidebar.
Click Preferences Panes and then checkmark Flash Player.
Click the Remove button.
As you see, uninstalling Flash with CleanMyMac X is as easy as pie. Moreover, the whole process won’t take more than five minutes. Try it out to uninstall Flash Player on Mac completely.
That’s it! Follow the tips above and don’t let the tricky popups and websites take advantage of you. This way you’ll stay up-to-date safely.
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